Finding an intuitive way to track leasing trends.

Tracking absorption rates has always been a primary objective in the apartment world. That mission was no different for Leon Capital Group’s multifamily branch, but Director of Multifamily Operations, Crystal Martin believed there had to be a more intuitive way.

Finding an Intuitive Way to Track Leasing Trends

THE CHALLENGE

Tracking absorption rates has always been a primary objective in the apartment world. That mission was no different for Leon Capital Group’s multifamily branch, but Director of Multifamily Operations, Crystal Martin believed there had to be a more intuitive way.

“Back in the old-school days it started with utilizing an Excel color-coded document,” Martin said. “Then it became a heat map that you put together manually, but there wasn’t ever a great solution to determine what particular unit types were leasing faster.”

Martin and her team wanted cutting-edge insights as to why certain homes might lease quicker and others a bit more gradually. While factors such as stellar views were typically apparent enough, it was often smaller nuances that made a significant difference for renters. Operations teams needed these types of advanced data insights to maximize revenue and properly price slow-selling homes.

Martin and her team wanted cutting-edge insights as to why certain homes might lease quicker and others a bit more gradually. While factors such as stellar views were typically apparent enough, it was often smaller nuances that made a significant difference for renters. Operations teams needed these types of advanced data insights to maximize revenue and properly price slow-selling homes.

As one who regularly monitors the steady emergence of tech in the multifamily sector, Martin knew that an innovative solution had to be available. It was just a matter of finding the correct fit.

THE SOLUTION

Adopting Engrain’s SightMap Asset Intelligence Solution

In search of a granular way to price apartment homes based on factors such as views, floor types, types of finishes, proximity to amenities, noise aspects, access to transit and virtually every other potential tiebreaker in a prospect’s leasing decision, Martin first considered Engrain.

Engrain had been assisting Leon Capital with branding and website development, so Martin was familiar with the company’s innovative approach. Upon reviewing a demo of Engrain’s SightMap Asset Intelligence tool, Martin was captivated that property-performance data was accompanied by map-based visualization. The customizable nature of the product also offered immense value. It provided Leon Capital with the ability to tailor the tool on a property-specific basis.

“We wanted to make sure we weren’t just blanketing specials across the board and leaving money on the table. The SightMap AI tool was the first thing that provided us with these capabilities and really started to help with that conversation.””

Cyrstal Martin, Director of Multifamily Operations

Another capability Martin found intuitive was SightMap AI’s ability to filter out certain features. For instance, if a property had a block of short-term rentals but didn’t want to factor them into the unit-absorption analysis, those homes could be marked within SightMap AI as not to be included. The ability to track rentable items, such as storage rooms and attached garages, also added increased insight to property performance.

“Before the SightMap AI tool was available, you had to do a lot of digging into the programs that were available to make those determinations,” Martin said. “With the tool, you can get even more granular with floor types, units and several other factors. If I can price homes with a mountain view $100 more but have to price the building facing the street $50 less, it’s a valuable insight that leads to an extra $50 we never would have had.”

THE RESULTS

NOI-Boosting Insights into Property Performance Data

Equipped with the advanced property-performance insights derived from SightMap AI, Leon Capital regularly makes savvy pricing decisions. The team has grown rents in high-performing unit types that otherwise would have gone undiagnosed and has thrived in markets in which competitors are regularly offering concessions.

SightMap AI came to the rescue at 1711 Caroline, located amidst a heavily contested Houston market where rent rolls were regularly moving backwards. It provided insights for Martin and her team to maintain rental rates, even slightly increase them in select homes, while avoiding mass concessions.

Martin cites an additional instance when her team quickly noticed an unanticipated velocity on a certain floor level at Society 190 in Richardson, Texas. SightMap AI provided insights that identified this quickly, allowing for increases on a few of those unit types.

Additionally, Leon Capital is currently constructing Phase II of a community in the Dallas/Fort Worth area, Hangar 19. The company is utilizing SightMap AI to assist from a development standpoint, as well.

“As we’re looking at which unit types are going to lease the best, square footages and potential demographic needs, the ability to retrieve the SightMap AI reporting for previous communities in the area really helps,” Martin said.

Nearby in The Colony, Texas, Leon Capital’s Lakeyard District began preleasing in January. The community, situated alongside Lake Lewisville, has quickly excelled to 30% leased while maintaining rent assumptions. SightMap AI has enabled Leon Capital to efficiently increase rents on fast-leasing homes and decrease rents on the slower-selling units. This is an example of how SightMap AI aids in the company’s mission to lease-up a building as quickly as possible before future buildings are turned over from construction.

“SightMap AI easily allows us to speak to absorption by unit type, view or floor preference,” Martin said. “I use it when discussing new pricing strategies with our management companies and when I have internal conversations with our developers. They are often curious about what floor plans lease well or those that might not move quite as fast so we can use the information on future sites.”

Cyrstal Martin, Director of Multifamily Operations

As a final key benefit, Leon Capital often utilizes SightMap AI in a collaboration capacity to communicate metrics between different teams, companies, investors and asset managers.